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NVIDIA's RTX 5090 GPUs face warranty issues over fading serial numbers

NVIDIA is reportedly denying warranty claims for its $6,500 GeForce RTX 5090 Founders Edition graphics cards due to fading serial numbers. This issue has raised concerns among users, with some experiencing black-screen crashes and having their return merchandise authorizations (RMAs) rejected after 30 days. The fading appears to be due to the serial numbers being printed with ink rather than etched, leading to legibility problems over time. This situation is exacerbated by the scarcity of RTX 5090 stock and the high prices, causing increased anxiety among consumers.

Key points

  • Warranty Denials: NVIDIA is reportedly rejecting warranty claims for RTX 5090 GPUs due to fading serial numbers.
  • Consumer Concerns: Users are experiencing black-screen crashes and RMAs being denied after 30 days, citing illegible serial numbers.
  • Supply Shortage: RTX 5090 GPUs are scarce, with prices soaring above $9,000, intensifying consumer anxiety.
  • Production Shift: NVIDIA is reallocating 4nm GB20x Blackwell chip production toward professional-grade workstation products, further straining consumer GPU availability.

Sources

AI-generated from public news sources. Not financial advice.

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